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Prospective Students:

First time Login

Previously Logged In

Current JHU Students:

Access ISIS

Online Forms:

Forms


Welcome to Online Student Financial Services

New Users - Required Reading

The Office of Student Financial Services is pleased to offer students web services as part of the institution wide implementation of ISIS (Integrated Student Information System). ISIS will enable students to:

  • Review the status of financial aid applications
  • Accept or decline financial aid awards
  • Review financial aid disbursements

If you are a prospective student (not currently enrolled at JHU), you will need to have an ISIS ID in order to access your financial aid records. The ISIS ID is a unique, 8 character, alpha numeric identifier that is assigned to all students. It will appear on letters and correspondence from this office.

If you are a current student, you will use your JHED LID and Password to access your record. Your JHED Hopkins ID (a unique 6 character identifier) will appear on letters and correspondence from this office.

Care should be taken to treat your ISIS ID, JHED LID and JHED Hopkins ID as confidential.

Frequently asked questions

1. What is an ISIS ID?

The Johns Hopkins University is committed to safeguarding the privacy of students and their personal information. In an ongoing effort to eliminate Social Security Numbers from correspondence, the Office of Student Financial Services will use the ISIS ID to communicate with you. This unique, 8 character, alpha numeric identifier is assigned to all new and existing students. The ISIS ID will also be used to authenticate prospective students who are new to online services. Current JHU students will use their JHED LID and Password to access ISIS.

2. How do I obtain my ISIS ID?

Prospective undergraduate applicants who answered yes to the "Will you be applying for need-based aid?" question on the admissions application will receive instructions via E-mail from the Office of Student Financial Services.

Returning Undergraduates, Graduate and Part-Time students will use their JHED ID and password to access ISIS.

3. Can you send me my ISIS ID?

Send an E-mail to fin_aid@jhu.edu, with the subject line "ISIS ID". Provide the following data in the body of the E-mail:

  • Your full name
  • Your date of birth
  • Your permanent address

Once we have confirmed your identity, we will send your ISIS ID to the preferred E-mail address that we have on file.

4. What is a JHED LID and how do I get one?

A JHED login ID (or "LID") is a unique identifier for your information in the JHU Enterprise Directory. All students are automatically assigned a LID upon enrollment. You can use your LID to gain remote access to a number of JHU services, such as financial aid, billing and registration. It should not be confused with any barcodes on your various ID cards. If you don't know your login ID, please go to the JHED site at http://jhed.jhu.edu to look yourself up by name and do a "first-time login" to obtain a password.

5. May I register for classes or pay my bill?

At present, the ISIS self-service function is used by the Office of Student Financial Services and the Office of Student Accounts. The Registrar and Admissions offices are in the process of adopting this standard. For now, enrolled students should continue to use the web services link (https://registration.jhu.edu/) to register for classes.

6. Why can't I access my financial aid awards?

Prospective student financial aid awards are not available online until after admission decision letters have been mailed. For Early Decision applicants, this occurs in mid December, and for Regular Decision applicants, in the first week of April. Returning Undergraduate, Graduate and Part-Time student awards are made available online in late June.

7. How do I find out if you received my forms?

Once you gain access to ISIS, you will see a menu tab called "My Information". By clicking on this tab, ISIS will display your "Requirements" screen. Example requirements include the FAFSA, tax returns, JHU applications, etc. Requirements that are not marked as complete or waived must be submitted in order to complete your application.

8. How do I view, accept or decline my financial aid?

When financial aid awards are made available online (see FAQ# 6), students will have access to a menu tab called "My Aid". The My Aid menu contains 3 sub menus :

  • Aid Summary - displays your financial aid status (see FAQ# 9 for a definition of Status), an estimate of your cost of attendance and the sum of your awards
  • Aid Information - displays your financial aid awards. Students should ACCEPT or DECLINE each award. If your financial aid package includes a student loan, and you wish to borrow a lesser amount than what is listed, please contact your financial aid advisor.
  • Disbursement Information - displays all disbursement records associated with your financial aid awards. The scheduled date is the date on which the funds will be credited to your student account. If there is a value in the credited date field, the funds have been disbursed to your student account.
  • NOTE: Federal Work Study disbursements are NEVER credited to your student account, as the values listed represent potential earnings for a given semester. Students with Federal Work Study awards receive regular payroll checks.

9. Would you define financial aid status?

The financial aid office assigns every student a status. This value is used to track the progression of your file from application to disbursement. Definitions appear below:

  • APPLICANT - A record exists for you in the financial aid system; however you did not express an interest in applying for financial aid
  • AID APPLICANT - The financial aid office is aware of your intent to apply for financial aid, and you may have submitted one or more documents to our office.
  • APP COMPLETE - This status means that you have submitted the basic financial aid application materials. The financial aid office has also requested additional materials. You should check the status of your forms to determine what additional information has been requested.
  • NO NEED - This status is assigned when your family's ability to pay for educational expenses meets or exceeds the total cost of attending JHU. Students with this status may still be eligible to borrow from the Federal Direct Unsubsidized loan program. Parents of dependent students may also borrow from the PLUS loan program. Students interested in borrowing from either of these programs should contact their financial aid advisor.
  • VERIFICATION - This status is assigned when the Federal government has selected your application for verification through a random selection process. JHU financial aid staff are required to match the information reported on your tax returns and application with the data you supplied on the FAFSA. No action is required by students, however, you should check the status of your forms to see if our office has requested additional documentation.
  • FILE COMPLETE - This status is assigned when all required application materials have been received. You may still be required to sign promissory notes for loan(s) that were awarded. Check the status of your forms to determine if there are any outstanding promissory notes.

 

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